Impulse Support

Impulse Product Activation Information

Overview

Most Impulse products require activation over the Internet to use their enhanced versions.

Privacy

The information you provide during activation will not be used or shared with third parties, but may be used by Impulse to contact you about updates or other Impulse-related news.

Requirements

Internet access is required for activation of products purchased through the online store. Your firewall may need to allow the activation program to contact the internet (most will prompt if this is the case).

Information logged

Impulse will only ask for your email address, and the serial number/activation code for the product you have purchased. If this is the first registration under a given email address, you may also be prompted for a password for your account to enable downloading updates via Impulse.

Your IP address, non-personally identifiable machine information, and number of activation attempts will be logged.

Activation limits

If you restore or reimage your PC frequently, be sure to include the OS and application as part of the backup. If you reinstall the OS from scratch (like from a bundled restore CD), you will need to reactivate. If you install the application on another PC, you will need to reactivate.

What if my computer is stolen?

Enter your email address in the form at http://www.stardock.com/support to have the latest download link and serial number for your account resent.

Can I activate over the phone?

No. You must have internet access.

If your firewall is blocking outbound connections so that the activation cannot reach the Internet, Impulse will offer to generate a code that you can email to Impulse to create a license file for that machine.

Troubleshooting

Activating is a very quick process and generally only involves entering your email and the serial number, then waiting a few seconds to update your product record.

If you have difficulties, please contact support@impulsedriven.com.